Privacy by design. We collect only the minimum data necessary to provide our service. Your query data stays in your infrastructure. We never access your actual database content.
1. Information We Collect
Account Information
- + Email address and name
- + Billing information (processed by Stripe)
- + Company information (optional)
Database Metadata
- + SQL query patterns and execution times
- + Database schema information (table/column names)
- + Connection metrics and performance data
Usage Data
- + Log data and feature usage patterns
- + Support communications
2. What We Never Collect
- - Actual data from your database tables
- - Personal information of your application users
- - Database credentials or connection strings
- - Query result sets or returned data
3. How We Use Your Information
- + Provide and improve the SQLStream service
- + Generate performance analytics and insights
- + Detect and prevent security issues
- + Process payments and manage subscriptions
- + Send service-related communications
4. Data Storage and Security
Our proxy runs in your infrastructure and only sends anonymized metadata to our servers. Your sensitive data never leaves your VPC.
- + All data encrypted in transit (TLS 1.3) and at rest (AES-256)
- + GDPR compliant data handling
- + Regular security audits
5. Data Sharing
We do not sell or trade your information. We share data only with:
- + Service providers: Stripe for payments, cloud hosting
- + Legal requirements: When required by law
- + Business transfers: In connection with a merger (with notice)
6. Data Retention
- + Query metadata: Per your plan (24h to 1 year)
- + Account data: Until you delete your account
- + Billing records: 7 years for compliance
7. Your Rights
You have the right to access, correct, delete, restrict, or export your data at any time.
8. Cookies
We use essential cookies for authentication and session management. No third-party tracking or advertising cookies.
9. Changes
We may update this policy periodically. Significant changes will be communicated via email.